HSBC Group

When i applied for one of there low interest credit cards, It was approve within minutes , But there was a problem in recieving the card, 3 weeks went buy and i never got the card from them yet, In the mail. I phone there customer service in Canada, The person i talk to said , There was no account showing for me in there system .

I told the person, I have a email from you people, On my laptop here , Showing it was approved, For a $4000.00 limit, And also i have a email message from you that has the card number , For the card that i am suppose to be recieving from you, Then i am put on hold, For over 45 minutes While the person is checking out with a different department, If the card was sent out, When they come back on the phone she tellsl me a card was sent out to me, But being that i din,t recieve it, They will send out a new one, A month went buy , Again i never recieve the card, I phoned them again, Was told they will send one to me Rush b uy courior, It will take 3 to 5 days , To get it, But there will be , A $25.00 charge for it, I told the person , I was talking to, There is no way i will pay them, When the problem , Is on there end, They agreed to drop the charge, But changing the subject here , Once i recieved the card , Then the problems get worse with them , I acctivated the card, Right after doing that , I head out to the bank, To try and get a cash advance, From the AtM , I could not get one, A mesage was showing on the ATM screen, The pasword was not reconized, I went and told the manager what was going on, He told me they have nothing to do with the credit cards, I have to get a hold of customer service, When i get home, I call there customer service office, The person i talked to told me to go back to the bank, They will be able to change the pasword for me, I told her, They told me , They have nothing to do with the credit cards, She keeps on telling me i have , To go to the bank , Because i don,t have a cell phone, That they can text me a code on, To verifry myself. She would not listen to what i was trying to tell her about being at the bank, And talking to the manger , They only have one branch where i live, And just like the customer service office, No one working there , Has a friggen clue, On what there doing at all, I have had nothing but problems with them , Since i got the card, and every time there is a problem , I phone the customer service office, I am told the same crap , All the time, They can,t do anything about it, Being that i don,t have a cell phone, To be verified with.

I have told the person ,That i am talking to, To me this is dissimanating against low income earners , That can,t afford to have a cell phone , Espechally most of the senior citizens , Or even some younger people that don,t have a cell phone , These companies that are doing that, The people need to relize, That not every one can afford to have a dam cell phone , Now a days , And get with the times, Espeshally since the covid epademic, They are one of the most dissorganized organizations , That i ever delt with, It is amazing ,That they have any customers, Left at all.Even though that they were bought out buy RBC, I have contacted RBC also. They are no better then HSBC, Of what i found out this week, When talking with 2 of there people in the customer support office, Over the phone , They have to same BS policy as HSBC, About you have to have a cell phone, To recieve a text code from them, That you can be verified buy them, What friggen *** They tell people the reason for doing that is because of scammers and hackers, Trying to get personel info on you, Of what i found out , From reviews on the net, All these hacker , No how to get past the verifacation process, And i no from exprieirance they are able to do it, Because of what happen to me when i tried to signup to face book, And a cuple of dating site, That you need a cell phone, In order to be verified, This is total fing joke, Any good hacker will break in to your account, Even if it has to be verified,