Hsbc Complaints and Reviews

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Main address: HSBC Holdings plc E14 5HQ London Great Britain
+44 (0)20 7991 8888, ,
  • 163 complaints
  • $1.2M claimed losses
  • $7.3K average
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  • Nov 20
  • Banks
  • Bronx, New York
  • Check
  • 6

After depositing two very large BANK CERTIFIED checks, we called customer service to ask why was it taking so many days to clear them. Three times customer service hung up on us. They refused to put a supv on the phone. they transferred our call directly to the branch at which point the *** at the front desk (female hispanic)said their is no manager working today. a complete lie of course. Days... Read more

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  • Nov 20
  • Banks
  • Bronx, New York
  • Check
  • 8

After depositing to very large BANK Certified checks we called customer service to see why it was taking so long for them to clear. They should have cleared almost instantly, at least in real banks they do. Three times customer service hung up on us, we asked for a manager or supv to come on the phone about 10 times, they refused. Once they transfered our call directly to our branch and the ***... Read more

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  • Nov 04
  • Banks
  • Loan
  • 11

I have been paying the Minimum payment of £150 for 7 years at 19.99APR - the debt never goes down and they will not convert the £6000 to a loan.I have paid them double what I owe and they tell me that I cannot have a loan payment because my Credit Score is low. I have never missed a payment - £150x12 = £1800 x 12=£12,600. It is as bad as a Wonga debt. They will not help. My Credit score is low... Read more

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  • Aug 27
  • Banks
  • Bank Services
  • 24

One star is too much to rate this worthless bank. I live in China and travel around the world quite often, so I have accounts on Mainland China, Hong Kong, the US and France. HSBC France is by far THE WORST BANK I've ever come across, even compared to Bank of America, Bank of China, Deutsche Bank and Stadtsparkasse München, where I've had accounts too. The only reason I still use them it's... Read more

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  • Jul 11
  • Repairs
  • Jackson, Mississippi
  • Air Conditioner Unit
  • 54

On July 1, 2014 my air conditioner on first floor quit blowing cold I called a service request and they did come out but just to tell me that they would have to clear it with HSC....It has been 11 days and no one has contacted me regarding this issue....On July 10, 2014 my second floor air conditioner quit I called in for a service guy and never heard back for anyone...not even a phone call after... Read more

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  • Jun 30
  • Finances
  • Wilmington, Delaware
  • Mortgage
  • 55

I don't even know if I have the energy to tell this story for the hundredth time, sigh. We were put in foreclosure several years ago. We never got any help from them and every time we called, information was contradicting. So we hired a lawyer to help stop the foreclosure and work a deal to make loan current. I told lawyer we don't ever get monthly statements and were told each time we called... Read more

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  • Jun 20
  • Banks
  • San Antonio, Texas
  • Overseas Transfers
  • 52

Unable to make overseas transfers all of a sudden. They must have changed something again there, so i am call their customer service hotline to try and speak to someone and have spent over 1 hour on hold. Eventually i ring through their investment service so i can actually speak to a person, a salesperson but a person nonetheless, who then wants to transfer me back to customer service hotline, to... Read more

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  • May 09
  • Professional Services
  • Online Leads
  • 115

Lot's of crazy leads through the internet on 5/9/14 from phone and fax numbers and finally I stumbled across this: . Simply hit the website, enter the VIN and get ready for a $23 min fee to get the "lean release". In my case it was a 2004 Kawasaki KX250. This site finally took care of my woes, but for a fee. They will even expedite the mailing of the lien release. For an... Read more

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  • Apr 22
  • Loans and Mortgages
  • Fort Myer, Virginia
  • Mortgage Process
  • 42

Terrible service, incompetent and unprofessional. We were assigned a mortgage broker and a loan processor; we can't reach either one of them. Even with our excellent credit histories and a 20% down payment, the process is taking over three months now. They tell us one thing will be done this week, two weeks later it's still not done, and no one picks up their phone when we try to follow up with... Read more

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  • Jan 18
  • Banks
  • Zurich, Zurich
  • Reimbursement
  • 42

I attended the HSBC retail and wealth management graduate programme assessment centre in London during spring 2013. I was told thar my travel expenses would be reimbursed provided that I had them approved by the HSBC graduate team beforehand - which I did. These expenses were not reimbursed in full as promised! My emails to the recruitment team are being ignored and whenever I call them they're... Read more

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