HSBC Complaints and reviews

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  • 156 complaints
  • $157,329 claimed losses
  • $1,009 average
  • 6766 since Feb 27, 2007

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HSBC
Main address: HSBC Holdings plc E14 5HQ London Great Britain
+44 (0)20 7991 8888, , https://www.banking.us.hsbc.com/HICServlet?cmd_GeneralContactUsCaller=
HSBC reviews, HSBC complaints, read HSBC reviews, find HSBC reviews, HSBC scam reports
  • 156 complaints
  • $157,329 claimed losses
  • $1,009 average
Had an experience with HSBC?
Submit review ›
156 reviews found
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  • 2 days ago
  • Fort Myer, Virginia
  • Mortgage Process
  • 1

Terrible service, incompetent and unprofessional. We were assigned a mortgage broker and a loan processor; we can't reach either one of them. Even with our excellent credit histories and a 20% down payment, the process is taking over three months now. They tell us one thing will be done this week, two weeks later it's still not done, and no one picks up their phone when we try to follow up with... Read more

Was this review helpful? 0 0

  • Jan 18
  • Zurich, Zurich
  • Reimbursement
  • 9

I attended the HSBC retail and wealth management graduate programme assessment centre in London during spring 2013. I was told thar my travel expenses would be reimbursed provided that I had them approved by the HSBC graduate team beforehand - which I did. These expenses were not reimbursed in full as promised! My emails to the recruitment team are being ignored and whenever I call them they're... Read more

Was this review helpful? 1 0

  • Aug 10, 2013
  • Tukwila, Washington
  • Account
  • 27

The sole purpose of this review is to save other fellow Indian citizens from the unnecessary harassment and frustration which I experienced firsthand. The writer of this review declares that he is nowhere related to any business competing with HSBC in any areas whatsoever. The analysis below is based upon my own experience with HSBC customer care. Unfortunately a month passed before it dawned on... Read more

Was this review helpful? 1 0

  • Jul 07, 2013
  • Kingman, Arizona
  • Loan
  • 20

I have hade 5 mods over 5 years all temp. They will not make it for the life of the loan. They put themselves over Obama that pass make home efforable act. & take pleasure in making live on the street. over 60, ssdi, white, male 122 outside in the shade. There counselors make it sound like all is going to be ok. Dont go to bet and sleep, they dont know *** you will wake up in default &... Read more

Was this review helpful? 2 0

  • May 05, 2013
  • Phoenix, Arizona
  • Hsbc Gm Card
  • 1
  • 51

I used my credit card on Saturday. HSBC GM Card called me at 7:30AM on Sunday morning and woke me-up to verify transactions from Saturday and quoted the transactions as being from Sunday morning so I of course could not validate them. They could not give me sufficient information to validate that it was my account (i.e. a recent legitimate transaction)so I had to call back in on the number on... Read more

Was this review helpful? 2 0

  • Feb 12, 2013
  • 66

I took out a investment bond with HSBC International in 2011, through a UK advisor based in London. Being based in the south of France I was happy to complete the investment over the phone.I have now been told that, as I live in France they will not continue to give me advice unless I go to the UK or Jersey. Totally unacceptable and not what I agreed to. Just because they close an office the... Read more

Was this review helpful? 0 0

  • Dec 04, 2012
  • Seattle, Washington
  • 163

I'm sick of dealing with HSBC mortgage customer service. I would make my monthly payment and they would take the money and put it in unapplied funds and it took months in extra money to try to get it released. Now I am 2 months behind on my mortgage because of this and they are running my credit besides being late. You cant understand what they're talking about because I don't... Read more

Was this review helpful? 3 0

  • Nov 07, 2012
  • Springville, New York
  • 2
  • 200

My mortgage was bought out by HSBC from Champion mortgage. I will not pay their bloated service payments. I never signed a contract with these *** and will not bend for the payments they keep changing month to month. I am waiting for the next time they foreclose, yes they did once before when they first bought the mortgage. If they can't be fair then when and or if they foreclose we will be... Read more

Was this review helpful? 3 0

  • Sep 12, 2012
  • Omaha, Nebraska
  • 3
  • 295

In 2005 I paid off my auto loan with HSBC. Recently I needed to get a duplicate title. NEVER received one then but not a big deal. Now I needed to add a name to title and was informed by DMV a lien WAS STILL listed this is 2012! After a complete run around of numerous numbers that were not in service or to other companies... Finally speak to human at HSBC, of course was transferred. The next... Read more

Was this review helpful? 6 5

  • Aug 03, 2012
  • Scranton, Pennsylvania
  • Morgtage
  • 2
  • 106

Well to all have e mailed me thank you ....I am passing this off to all of you who have dealed with Beneficial/ habs.... I have Prime Legal who the attorney who is working for me and aginist Benefical do get a modification on my loan I have informed him of their games they are playing...I had a long conversation with him about trying to shut this company down he said that the more people we get... Read more

Was this review helpful? 1 0
 
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