I missed a $23.46 payment in September due to a change in my bank checking account that I thought was paid before the change took place on a e-mail payment. I'm a 10 year customer and always shoped at Menards instead of Home Depot or Loews. The billing department would not take the Late Charge o $12 off my bill and I already had a finance charge of $2. I'm not using my Menards card anymore and will shop at Loews from now on. It's closer account -7491. Lost customer unless I recive a credit of $12 for this late charge. I plan to pay the present bill recieved this week.


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Comments on Late Charge Assessment of $12 for a $23.46 bill. Due to bank check change. 10 year customer

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