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HSBC, for me - would have to be the worst credit card and customer service I have ever encountered. Amex a close second, then Coles, then 28 degrees. I have Westpac and ANZ also. I find the last two, quite reasonable. CBA ? - don't even go their! This will sound quite irresponsible, but my wife became I'll, and we had to sell our home. Being a contractor, my income wasn't quite up to scratch to hold the mortgage, and long story short, used the... Read more

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Absolutly the WORST company to deal with. Our experience at first was great until the ink dried on our loan papers the its been nothing but a NIGHTMARE ever since. Customer service is horrible no one can give an exact answer payments change from day to day and fees are outragious tried to refinance our home with someone else but HSBC added on thousands of $$$$ to our loan in fees and "other" charges. I would not recommend this company to... Read more

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Check was written and mailed for about $656, was entered by HSBC electronically for $156, I am on my third call trying to get a copy of my check (my bank doesn't have one because HSBC deposited it electronically which requires no actual copy of the check). First they ask me to prove that I am who I am by telling them how many years I have been a Customer, of course I don't remember the actual length as its been over thirty years with this credit... Read more

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The motor vehicle department said the company HSBC still has a lein on this motorcycle. This cycle was purchased and totalled on the same day in 2006. Since then we have not receive a bill, an amount due notice or any communication what so ever from HSBC. My bankruptcy paperwork lists the cycle as totaled and only worth $500. Since they have not notified us in over 10 years, my son decided to sell the parts of this cycle. He did so and now... Read more

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Can't transfer owners. Need title release. Previous owner can't sell boat until all documentation is clear and released. Parks and Wildlife is requesting release of boat and motor title in order for financing by new owner to take place. New owner cannot make transaction/transfer until title for motor of Nissan is released. Please make contact with either prior owner Elias Perez at 956-642-6360 or prospective buyer Daniel Davila at... Read more

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In the year of 2008 and 2009 Beneficial Finance AKA (HFC), (HSBC) altered our original loan contract without our consent by creating two different fraudulent accounts and reported them to credit bureau ; these accounts reported active with the same balances of our original contract showing same debt and also resulted with stating a high debt ratio.They replaced our original loan account with one that they created, when confronted about their... Read more

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I've been part of the HSBC premier program since 2013. In 2015 they started to charge me a 50 usd monthly fee I wasn't supposed to be charged so I decided to close my account. I have been asking my councellor Anthony Persaud (Florham Park agency, NJ) for more than 6 months to close my account but he doesn't not return my emails and unduly charged me 2x50 usd in November and December. I've been trying to contact them through the online forms, but... Read more

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Charges and fees come out of the blue. No one at HSBC can explain. Stay away from this bank at all cost. Got divorced 5 years ago and went through severe financial hardship. HSBC gave me a temporary rate reduction for 6 months and told me they will make it permanent if I paid on time. They lied. They had no plans on making it permanent even if I made all 6 payments on time. After 5 years charges and fees appeared on my statement. No one can... Read more

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I was in need of a mortgage so I visited the HSBC Branch located at 1602 Kings Highway, Brooklyn, NY 11229. I met with mortgage consultant Mahmut Aydin. My experience with him was awful. This man is unprofessional and totally unfit to be a "Premier Mortgage Consultant". I, hereby, call upon HSBC's upper mangagement to terminate him. Mahmut Aydin is a heavy cigarette chain smoker. I could smell the strong odor of cigarettes on his clothes and... Read more

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This is a huge ongoing scam, HSBC, Household Retail Services and Capital 1 are all the same company! Stoneleigh Recovery associates out of Lombard Illinois allegedly obtained data from Capitol 1 offshoot Household Retail Services on accts where deals were made to pay off early, the accounts were then allegedly charged off and sold which is illegal as is suing on a alleged debt of 23 yrs ago! In fact if they trick anybody into making a partial... Read more

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