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This is a huge ongoing scam, HSBC, Household Retail Services and Capital 1 are all the same company! Stoneleigh Recovery associates out of Lombard Illinois allegedly obtained data from Capitol 1 offshoot Household Retail Services on accts where deals were made to pay...
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1.0
#736042
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Although this has been on a Monday & would expect lines to be busy, duh! Put on extra staff! I could have had a credit card further compromised/frauded in the time I took waiting. I also do NOT expect to keep getting 'cut off'; hence having dial through all of...
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1.8
Cheltenham, England
I didn't like
  • No uk call centre
  • Worst service ever
#723636
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I deposited $100 at the Oakland Chinatown HSBC ATM. I took a little long to gather the 5 twenty dollar bills, when I finally put the cash in the slot, the screen was asking "if I need more time" I didn't notice it because I was looking thru my purse for the cash. After...
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Anonymous
Anonymous

Clean out your purse...

1.0
#700314
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After having my credit card ( gold) revoked due to inserting the incorrect pin. HSBC sent a new card, after 6 WEEKS I am still waiting for the new pin number which means the card is not useable. Dealing with Ariane Aipert from HSBC Paris is trying on the nerves, as...
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2.5
I liked
  • Fact they are almost world wide
I didn't like
  • Worst service ever
#693668
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I actually went to court with my attorney and thought it was settled amicably. I made my payments religiously every month. When I called the Court Department I was informed that my case is still opened because payments were stopped (not by me) and payments were...
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#622998
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MY GIRL FRIEND IS STUCK IN LONDON BECAUSE IMMIGRATION OPENED THE WRAPPED PARCELS OPEN BEFORE BOARDING PLANE. THE PARCELS WAS SIGNED BY THE AMBASSADOR OF LONDON BUT STILL OPENED BY IMMIGRATION. THE PARCELS WAS SENT BACK TO BANK TELLING MY GIRL FRIEND IT WOULD COST HER...
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1.0
#617413
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Dear Reema, HSBC Greetings! HSBC gulps/eats away a customer’s property by charging double rate of interest and not allowing to moving out of HSBC. Then you close the customer complaint. Do you have authority and competency to comment on these matters against senior...
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Product
I didn't like
  • Worst service ever
  • Making fraud on customer
#611256
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This bank must being through some kind of poor transition . I am only a small fish in a pond . However I am livid with the customer service . I was not able to use my card it declined . So, I did what anyone would do . I contact my bank . They told me I was sent a...
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Franklin Square, New York
#611047
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I want to open an a/c with HSBC, but the phone numbers given by Google are either not in use (020 7991 2652) or they ask for passwords and card details to speak to anyone. How is a prospective customer expected to speak to anyone. I have tried for over an hour with no...
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#597827
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the cs rep made assumptions on why I was calling and would then go down that train of thought, which was no help at all. When I called bull on one of her statements I she told me not to use that language. Would not get a supervisor. Assumed she knew what I...
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Republic, Washington
#597607
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